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RTOPilot Jobs Terms of Service

Last Updated: 16-09-2026

These terms govern RTOPilot Jobs, the job board at jobs.rtopilot.com.au. They are separate from the terms covering the RTOPilot training management platform.

1. Definitions and Interpretation

1.1 In these Terms, unless the context requires otherwise:

1.1.1The following definitions apply:

  • "Board" means RTOPilot Jobs, the job board operated at jobs.rtopilot.com.au;
  • "RTOPilot", "we", "us" and "our" mean XMB Technology Pty Ltd ABN 49 672 748 391;
  • "Candidate" means a person who browses, registers with, or applies for a role through the Board;
  • "Employer" means an organisation whose role is advertised on the Board, whether or not it holds an account with us;
  • "Listing" means an advertisement for a role published on the Board;
  • "Compiled Listing" means a Listing created by us rather than by the Employer, whether compiled from a role the Employer advertised publicly or entered by us on the Employer’s behalf, as described in Section 5; and
  • "Evidence" means a qualification document or identifying number a Candidate submits with an application.

1.2 In these Terms:

1.2.1headings are for convenience only and do not affect interpretation; the singular includes the plural and the reverse; and a reference to legislation includes any amendment to it.

2. Service Description and Access

2.1The Board is a job board for the Australian vocational education and training sector. It allows Employers to advertise roles and Candidates to find and apply for them.

2.2We provide the Board as a venue. We are not a party to any employment relationship, we do not act as an employment agency, and we do not act as agent for either a Candidate or an Employer.

2.3By using the Board you agree to these Terms. If you do not agree, you must not use the Board.

2.4You must be at least sixteen (16) years of age to create an account or submit an application.

2.5You are responsible for the security of your account credentials and for activity carried out under your account.

3. Listings

3.1 Publication and Review

3.1.1Listings submitted by an Employer through the self-service posting flow are held for review and are published only once approved by us.

3.1.2We may decline to publish, or may remove, any Listing at our discretion, including where it is inaccurate, misleading, discriminatory, unlawful, not a genuine vacancy, or not a role in the vocational education and training sector.

3.1.3We do not verify the accuracy of a Listing, the existence of the role, or the identity, solvency or registration status of an Employer beyond checking a stated RTO registration code against the national register at training.gov.au.

3.1.4An Employer may edit a Listing that is already published. Changes to a published Listing take effect immediately and are not held for approval first. Where a Listing was published through the self-service posting flow, we are told when its title, summary, description, pay or requirements change, and we review those changes after publication. Clause 3.1.2 continues to apply to an edited Listing.

3.2 Duration

3.2.1A Listing published through the self-service posting flow runs for thirty (30) days, after which it expires automatically and ceases to be shown publicly. A Compiled Listing runs for thirty (30) days from the day we publish it, and for a further thirty (30) days from the day the Employer claims it. Any other Listing we publish ourselves through our management console has no fixed term: it stays on the Board until it is closed, marked filled, or removed.

3.2.2We do not monitor whether a role remains open. An Employer must tell us, or close the Listing, when a role is filled or withdrawn.

3.3 Acceptable Content

3.3.1An Employer must not post a Listing that:

  • advertises a role that does not genuinely exist;
  • discriminates on a ground protected by Australian anti-discrimination law;
  • requires a Candidate to pay a fee to apply, to be considered, or to be engaged;
  • is misleading or deceptive, or contains an unlawful term;
  • solicits Candidates for a purpose other than the advertised role; or
  • infringes the rights of a third party.

4. Commercial Terms

4.1Posting a Listing on the Board is presently provided at no charge. Applying for a role is, and will remain, free for Candidates.

4.2We may introduce fees for Employers in future. We will publish the fees before they take effect, and no charge will be made for a Listing posted before the fee took effect.

4.3Where a payment is taken, it is processed by our payment provider. Card details are entered directly with that provider and are not received or stored by us.

5. Compiled Listings

5.1Some Listings on the Board are created by us rather than by the Employer. These are either compiled from a role the Employer advertised publicly on its own website, or entered by us on the Employer’s behalf. In both cases the Employer has not registered with us and has not asked to be listed.

5.2Where a Compiled Listing was taken from a public advertisement, we identify the source and record its address. Where it was entered by us on the Employer’s behalf, no source is shown, because there is no advertisement it was taken from.

5.3A Compiled Listing reproduces the substance of the Employer’s own advertisement, together with the Employer’s business name and, where one is recorded on the national register, its RTO registration code. We identify such Listings as compiled, and where one was taken from a public advertisement we record that advertisement’s address, as set out in clause 5.2.

5.4We claim no ownership of the content of a Compiled Listing. Copyright in an Employer’s advertisement remains with the Employer.

5.5An Employer may at any time, and without giving a reason, require us to remove a Compiled Listing, or to refrain from compiling its roles in future, by contacting us under Section 12. We will action such a request promptly.

5.6A Compiled Listing does not accept applications through the Board while it remains unclaimed. It directs applicants to the Employer’s own advertisement, so that no application is collected for an Employer that has not asked us to collect one.

5.7An Employer may claim a Compiled Listing, take control of its content, and from that point receive applications through the Board directly.

5.8Where we invite an Employer by email to claim a Compiled Listing, that invitation includes a means of declining further contact, and an address that has declined is not contacted again.

6. Candidate Obligations

6.1A Candidate must:

  • provide accurate information in an application;
  • submit only Evidence that genuinely belongs to them and is genuinely held;
  • not submit an application on another person’s behalf without their authority; and
  • not use the Board to send unsolicited commercial material to an Employer.

6.2A Candidate acknowledges that an application, and the Evidence attached to it, is disclosed to the Employer advertising the role, and that the Employer then handles that information under its own obligations.

6.3Submitting falsified Evidence is a serious matter and may be reported to the affected Employer and, where appropriate, to a regulator.

7. Employer Obligations

7.1An Employer shall:

  • comply with all applicable laws, including anti-discrimination, work health and safety, and privacy laws;
  • ensure that each Listing is accurate and relates to a genuine vacancy;
  • hold the rights necessary to publish the content it submits;
  • handle Candidate personal information, including Evidence, in accordance with the Privacy Act 1988 (Cth) and use it only to assess the application for which it was submitted; and
  • not disclose Candidate information to a third party except as required to assess that application or by law.

7.2An Employer must not use Candidate information obtained through the Board for marketing, for building a database, or for any purpose other than the role applied for.

8. Intellectual Property

8.1An Employer retains ownership of the content of its Listings, and grants us a non-exclusive, royalty-free licence to publish, display, reproduce and distribute that content on the Board and in search results for as long as the Listing is published, and to retain a copy afterwards for our records.

8.2A Candidate retains ownership of the content of their application and Evidence, and grants us a licence to store it and to transmit it to the Employer advertising the role.

8.3The Board itself, including its software, design and compiled data, remains our property. You must not copy, scrape, or systematically extract content from the Board without our written consent.

9. Data Management and Privacy

9.1Our handling of personal information is described in the RTOPilot Jobs Privacy Policy, which forms part of these Terms.

9.2Evidence documents are deleted approximately six (6) months after the role they were submitted for closes. Other application details are retained until deleted on request.

10. Platform Availability and Support

10.1We aim to keep the Board available at all times, but we do not warrant uninterrupted or error-free operation, and we may suspend access for maintenance.

10.2Support is provided by email to support@xmb.com.au and through the support window on the Board. We do not offer a guaranteed response time.

11. Liability and Indemnification

11.1 Consumer Guarantees

11.1.1Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy conferred by the Australian Consumer Law which cannot lawfully be excluded.

11.2 Limitation of Liability

11.2.1Subject to clause 11.1.1, and to the maximum extent permitted by law, our total liability arising out of or in connection with these Terms shall not exceed the greater of the fees paid to us in respect of the Board in the twelve (12) months preceding the event giving rise to the liability, or one hundred dollars ($100).

11.2.2Subject to clause 11.1.1, we shall not be liable for:

  • any indirect, consequential or special damages;
  • loss of data, profits, opportunity or goodwill;
  • the conduct of any Employer or Candidate, including any hiring decision, any offer withdrawn, and any misuse of information disclosed through the Board;
  • the accuracy or existence of any advertised role; or
  • events beyond our reasonable control.

11.3 Indemnification

11.3.1You shall indemnify and hold us harmless against any claims, damages or losses arising from your breach of these Terms, your misuse of the Board, your violation of a third party’s rights, or your non-compliance with applicable laws.

12. Term and Termination

12.1These Terms commence when you first use the Board and continue until terminated.

12.2You may stop using the Board at any time. We may suspend or terminate access immediately where these Terms are breached, or on reasonable notice for any other reason.

12.3Upon termination, the right to access the Board ceases and any published Listings may be removed. Sections 8, 9, 11 and 13 survive termination.

13. General Provisions

13.1 Governing Law

13.1.1These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia. The parties submit to the exclusive jurisdiction of the courts of New South Wales.

13.2 Entire Agreement

13.2.1These Terms, together with the Privacy Policy, constitute the entire agreement between the parties in respect of the Board and supersede all prior agreements, understandings and representations.

13.3 Severability

13.3.1If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

13.4 Assignment

13.4.1You shall not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations upon notice.

13.5 Changes to Terms

13.5.1We may update these Terms from time to time. The date at the top of this page shows when they were last updated, and continued use of the Board after that date constitutes acceptance.

14. Contact Information

14.1For any questions regarding these Terms, to report a Listing, or to request the removal of a Compiled Listing, please contact XMB Technology Pty Ltd by email at support@xmb.com.au.

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